Making organisations work: Part 2
Perhaps because my first tertiary qualification was in marketing, one question about working in organisation development has continued to nag at me over the years. If the organisation is the most significant contributor to business success then why are the professionals who design, develop and manage them, and those who manage the people who make […]
#encompassproject – crafting the organisation
Structure follows strategy. So said Harvard Business School’s Alfred Chandler in his 1977 book, The Visible Hand: The Managerial Revolution in American Business. Once a strategy has been decided, the organisational structure should be designed to optimise the way resources are arranged, supported by the policies and systems that specify how the organisation should operate, […]