#encompassproject – when good ideas become reality

Last Thursday it was my privilege and pleasure to be invited to Encompass Community Services by CEO, Elaine Robb, to attend the launch of the Encompass Revolution.  Staff gathered to hear Elaine, and Board Chairperson, Dr Alyson Miller, explain the purpose of the ‘revolution’ and to watch the launch of Encompass TV. Elaine gave an […]

#encompassproject – bring on the community

It’s a risky topic, ‘strategic communication’.  Too many times we have experienced the rounds of ‘strategic communication’ that ends up being an impenetrable garble of consultant-speak or heartily expounded calls to arms to achieve goals that bear no resemblance to the daily work of most of the audience. Strategic communication is an intricate process of […]

#encompassproject – taking pole position

I love my job. I love the pay! I love it more and more each day. I love my boss, he is the best! I love his boss and all the rest. I love my office and its location. I hate to have to go on vacation. I love my furniture, drab and grey, and […]

#encompassproject – making change happen

All organisations, no matter how big, how profitable, how long established, how so motivated or how managed, have one thing in common: the desire for change. Organisational change is defined as the changes an organisation makes to its working methods or aims in order to deal with new situations.  Under this definition even an organisation […]

#encompassproject – crafting the organisation

Structure follows strategy. So said Harvard Business School’s Alfred Chandler in his 1977 book, The Visible Hand: The Managerial Revolution in American Business. Once a strategy has been decided, the organisational structure should be designed to optimise the way resources are arranged, supported by the policies and systems that specify how the organisation should operate, […]

#encompassproject – what is it?

Ten years ago when Meta Management was newly hatched, I was fortuitously introduced to the CEO of a disability services organisation who was looking to expand its management capability from Board level down to developing supervisors.  As is the norm for the not-for-profit services sector, operating lean is embedded in the organisational psyche.  However, I […]